Daniel W. Walker Sr.
Hello and welcome to Floorsource Direct!
Floorsource Direct is a privately owned company which began operations in 1992 as a secondary operation
of Miller-O'Neill Inc., a company with beginnings in nineteen forty-five. In 2001, Floorsource Direct began stand
alone operations focusing on the contract market in both residential and commercial work. In 2002, we joined
Carpets Plus of America Color Tile. This “National Buying Group” has enabled us to present over 10,001 name
brand flooring selections at the lowest possible price!
Floorsource Direct is now a full service retailer serving the homeowner, contractor, architect, property manager,
and designer to name a few. Our low overhead- single source responsibility approach enables us to sell high
quality flooring at lower prices than our competition with-out sacrificing high levels of service.
Our single source responsibility approach is rare in today’s marketplace. Single source means you will be
assisted by only one account manager for all your needs. You will not be sold flooring by one person, floors
measured by a different person, then scheduled by another person, and then turned over to a service
representative for all other business.
At Floorsource Direct, our account manager is your knowledgeable salesperson, your measure person,
your scheduler, and most importantly your service representative. Your account manager will follow you
from the sales process, measure, quote, installation and follow-up. Although your account manager is
your “go to” person, anyone at our company has the authority and capacity to assist you in the event your
original manager is not available. Our “Single source responsibility” program is our commitment to
insure your ultimate satisfaction.
We fully understand repeat and referral business is the foundation of our livelihood. In fact, "Your satisfaction
actually lowers our cost of doing business!" Typical flooring retailers spend 5% to 10% of their sales on
advertising expense which is reflected in the prices they quote. Your referral is our low cost approach toward
growing our business keeping our marketing budget minimal. We understand today's market demands high
levels of service and low prices. Our high volume, high service, low overhead approach has proven us successful!
We welcome your thoughts and insights to better serve you!
In summary ...............
Serving you is our way of life!
